Cons: Front desk were very "Unwelcoming" and unprofessional. No coffee or tea station in the lobby.... my girlfriend wanted a cup of tea in the evening hours and they said we'd have to go buy a cup downstairs at the restaurant, where the manager met us at the door to say they were closing for lack of patrons. We were never informed upon arrival about the carts to help with luggage and where anything was located inside the hotel. Had to ask how to get to room... different elevators went other sections of hotel. When making our reservations, I asked and was assured a 4th floor room(not a particular room which I understood) and got a second floor. Only worth about a third of what they charge for the no-frills, unfriendly atmosphere. JUST because you have a good location doesn't mean you don't have to be hospitable, smile, or try to make customer's stay a memorable experience.... you are in the hospitality business!!!! Some may have saved for a long time to stay at what they "thought" was a great hotel.
We stayed here for two nights. We had an oceanview room, but if available I would have liked an ocean view room with a balcony. We felt the rooms were a little expensive as it is an older hotel (dingy elevators, firm bed, dated decor, etc.). What made this hotel a 4 star is the prime location on the beach and boardwalk with chair/umbrella rental for free, as well as the Atlantic Bar and Grill. It was shark week and the drinks were fantastic, prices very reasonable and service from Jason exceptional. Also, on Wednesday from 4 to 5 they had customer appreciation, which included some appetizers, wine and beer. It is a nice hotel for a stay at the beach if your primary concern is location.
Location is right on the beach. Beach-centered design with pool area near boardwalk and ocean. Seemed clean and staff were decent. Attended a social event so didn't see the rooms.
Pros: Location, view of ocean.
Had my Daughter's June Wedding Reception at the Atlantic Sands. The event was 5+ stars! The food was FANTASTIC and the dinner portions for our guests were superb! Each of the Prime Rib, Chicken, and Vegan dinners were extremely fresh and flavorful! The serving staff was efficient and polite and extremely accommodating. Customer service was their Number 1 objective. Our event managers, Barbara, Joe, and Zoltan took care of EVERYTHING during the event, including clean up after an exciting evening of dancing with friends and family. Our guests, my Daughter and new Son in Law, her Mother and I could not be more happy with the event!
I love the hotel. The people were great. I was there gor a beach wedding and reception. Everything was great.
Appears run down and in need of new carpet in halls, paint, etc.
Atlantic Sands Hotel Conference Center is a US Lodging based in Rehoboth Beach, Delaware. Atlantic Sands Hotel Conference Center is located at 101 N Boardwalk, Rehoboth Beach, DE 19971, USA.
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