the front desk people are really ignorant and rude!!! doesn't know what they are doing. didn't even ask for the personal information and assume I didn't have a doctor already set up there... it has been like that for last 9 years and has not changed. almost want to go somewhere else because of the bad front desk personnel
Awful receptionists. Whoever it was that answered the phone literally hung up on me. She was rude, curt, and condescending. I'll take my business elsewhere thanks to her.
Doctors are old school--think on a pedestal. Patients are their minions. Over 2 hours late and no apology, explanation or discussion. They won't make it in the real world of modern medicine.
My husband, daughter and I were on vacation at Dewey Beach. Our second to last day at the beach, my husband lost his eye glasses due to an oversized strong wicked wave. With living three hours away, we knew the ride back home would be impossible for my husband to drive without his glasses. We called Eye Optical and Within an hour, we had his lens shipped over night and frames to his liking were picked out the very next day. We were truly overwhelmed by the service they provided. Thank you, Eye Optical for a safe ride back home! Job well done!
On the first morning of our beach vacation, I awoke with symptoms of what could've been a retinal detachment! I called my ophthalmologist, and spoke to the doctor on call, who told me I needed to see a retinal specialist immediately. Of course, I couldn't get a Sunday appointment so I had to go to the emergency room (BEBE); they didn't have a retinal specialist on call but the ER doctor called their ophthalmologist on call, Dr. Charles Curry, who agreed to meet me at his office a half hour later. I thought I'd be heading home to DC after the appointment to see a retinal specialist, but Dr. Curry conducted a thorough exam, explained that I had a Posterior Vitreous Detachment which would likely resolve on it's own in about a month, and instructed me to follow up with my own doctor at that time. He explained what to watch for and gave me his number, in case it worsened. Dr. Curry instilled confidence and was professional and competent. He saved our vacation with a minimum of disruption and I was very grateful.
The Kruper family
Delaware Eye Institute is a US Health facility based in Rehoboth Beach, Delaware. Delaware Eye Institute is located at 18791 John J Williams Hwy, Rehoboth Beach, DE 19971, USA.
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