They also loaded a new antivirus for me.
An IT friend gave me a program to scan my computer and NO spyware or malicious software was detected on my computer. The friend also sent me a link for the maintenance and service manual for my laptop. Turns out that one of the connectors/terminals wasn't attached to the WLAN module. Whether or not this was intentional, I cannot say. My computer works completely fine now.
My laptop wouldn't start up and had very little space left on the hard drive for the OS. I brought it to these guys on a Saturday morning, and they had everything cleaned up when I came back. They stayed past their closing time to finish the job. They also increased the disk space for my OS to operate more efficiently. They answered all my questions and gave me advice on virus software. I would definitely go back to work with them and would recommend them to locals and visitors alike.
No hassle, quick service, nice people who are good at what they do.
Simple, Delaware PC services clean up my lap top and it is now running so sweet. I did not notice how slow it had become over 2 years, but now it is super fast.
Over the coming weeks, I noticed that my laptop was no longer connecting to the internet or would connect for a moment and then disconnect so I called them. I knew that it wasn't an issue with my router, because every other device in our home would connect. After giving my name, she said "oh yeah, your computer was riddled with spyware". When I asked why they didn't tell me, she said that they told me when I picked it up that I may want to have it "cleaned up". They absolutely did NOT tell me that. That whole issue aside, I said that since bringing my laptop home, it would not connect or sporadically connect and disconnect to the internet and she told me that was probably because of the spyware and it being "too much" for my computer when I disconnected it from my network and brought it to them. I said that made absolutely no sense because we travel a lot and my computer has never had an issue reconnecting to the internet when I got back home. At no point during the conversation did they offer to have me bring my computer in to have a look at it.
By the time that I got home (about a half an hour), they called me to tell me that the part was in and my computer was working. When I went to pick it up the next day, I made small talk with them and left.
I took my computer here because of the good reviews but I wish that I would have just relied on my friends in IT even though they live out of state. My computer stopped charging so I took it in to have a new charging port/power jack put in. I would like to note that other than not charging, my computer worked completely fine before taking it in! They charged me $100 for the part (which appears to cost $14.99 or less on different sites) and $24.99 for the install.
The adapter here is just cost so expensive more than the other place that I used to shop. On the website says they're on sale $25 instead of $45 ( exclusive Apple/Mac adapter ). I have called and ask for not get overcharged me or return. But they denied, would not recommend for any friends to come there.
All in all, I give them one star simply because they put the power jack in a timely manner. My main issues are the overcharging for the part and their response when I contacted them about the issue.
Fantastic service at a reasonable price! I took my "ancient" Mac desktop in for an emergency repair and they were able to retrieve my data on the spot!! I would highly recommend this business to anyone with computer needs!
Delaware Pc Services Llc is a US Store based in Rehoboth Beach, Delaware. Delaware Pc Services Llc is located at 20660 Coastal Hwy #4, Rehoboth Beach, DE 19971, USA.
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