I work here.
I'm hoping I am the only one that is having a really bad experience with Aqua Leisure Plus. I am going on a second season now with a hot tub that I cannot get in. I bought the "top of the line cover" (nearly $1000)suggested by the owner and it is stuck shut. The owner John has not made any contact with the manufacturer as he promised, I believe they are avoiding my calls because I call them from a different number and they pick right up even though a split second ago they were "with a customer". Indy, the girl in the showroom lost her temper with me and started yelling at me saying she cant stand being in the middle and all she can do is relay the information. I personally think she was mad because she was caught trying to avoid my calls altogether. I really feel their customer service needs an upgrade. I have been so patient and understanding and feel very disrespected. I am still hoping for a quick resolution to this problem, and John if you are reading this I too am a customer that paid $7000 for a hot tub, and Indy don't yell at your customers. Know the difference between frustration and being rude.
Very knowledgeable
Aqua Leisure Plus is a US General Contractor based in Rehoboth Beach, Delaware. Aqua Leisure Plus is located at 35465 Wolfe Neck Rd, Rehoboth Beach, DE 19971, USA.
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