are delayed, customers expect updates from good companies.
the last e-mail I just sent them.
I am normally a very patient person, but this situation has pushed me too far. A customer
you either get to know your suppliers better and/or find new ones.
If I had known it would be over 4 months, I would never have placed the order. I suggest
otherwise.
I really liked it at first - friendly people. But then I discovered the customer service flaws...here's
Don't offer the use of e-mail if it doesn't work for you. It's very bad business. Also, if orders
the fact that when I ordered this piece of furniture, I was told it would take 3 to 4 weeks.
The girls at Rattan Co. are awesome. Really cool stuff!
never likes to be lied to and I feel like that has happened over and over again starting with
By the way, a customer doesn't like to hear their e-mail was lost. It happened to me twice.
Unfortunately, it's probably past the closing date for this VISA cycle, so I won't see the
refund for $429 until early March. Please make sure the credit is there. I will totally lose it
Rattan Co is a US Furniture Store based in Rehoboth Beach, Delaware. Rattan Co is located at 38131 Terrace Rd, Rehoboth Beach, DE 19971, USA.
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